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My company has purchased 3 vehicles here in the last 10 years and we've been lucky to have the same salesman for each transaction. If you are thinking about purchasing a vehicle here do yourself a favour and make sure you get Chad. He always goes the extra step to ensure the entire purchasing process is smooth and worry free.
in the last week
I met Chad Murphy almost 3 years ago and have been working with him ever since. He is one of the few car salesman that I have seen that does an outstanding job of building relationships with his customers. That is evidenced by the number of people that he has helped in and around the Brantford area. Chad is extremely knowledgeable in the auto arena. He is also one of the most honest people I know. He maintains contact with his customers by sending them physical cards in the mail when they purchase their vehicle with a picture of them and their new vehicle on the front of the card. It's a keepsake for them. He sends everyone birthday cards and if he follows them on FB or knows of some important event that is happening, he sends them a card acknowledging it. In a nutshell, he makes sure his customers are happy and makes sure they know it's more than just a financial transaction! He cares! I haven't been in the market for a new vehicle but when I am, I won't hesitate to go and see Chad! I refer as much business as I can to him because I have confidence that he will look after them!
a week ago
We have recently had an amazing experience shopping at Northway Ford with their sales associate Mack. We had been looking for a car for months and had visited over 20 dealerships ready to buy. At all other dealerships the staff were not knowledgeable or willing to help. We decided to take the trip from Toronto to Northway Ford because they had a huge selection of used cars. We were greeted immediately after arriving (on a Sunday!) by Mack who went above and beyond in helping us narrow down options with so much patience and knowledge while understanding our needs and respecting our budget. You can find a car at any dealership but service was really the most important for us and Mack delivered the best service in every way. We found the car we wanted, it is ready for us exactly when we requested, they made the process quick and easy and we were able to agree on a price that worked within our budget. We are super happy that we waited to give our service to Northway Ford and that we were lucky enough to have Mack as our sales guy ! We would definitely recommend them and will be returning there to purchase our next car.
3 weeks ago
We will be in the market for a second vehicle in the near future, so we decided to get out there and start shopping ahead of time. We had a fantastic experience with Molly. She was knowledgeable and honest. We will definitely be returning when we are ready to purchase.
a month ago
My husband and I have had such a great experience at Northway Ford Lincoln. Our sales rep, Chad Murray was absolutely FANTASTIC! It was nice to meet a sales rep who actually listened to you and helped you. The whole experience of purchasing a car from them was so simple from beginning to end. Chad and all the staff we interacted with there made us feel so comfortable. I would HIGHLY recommend Chad and all the staff here. If you are looking for a new or used car-- this is the place to go! Very happy!
4 months ago
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